/work/mtcc
MTCC Diagnostics
A multi-tenant diagnostics platform that turns a consultant's assessment into software — an admin builds a diagnostic, a respondent runs it, and the scoring turns the answers into something you can act on. Built around ISO 9001.
/work/mtcc
Private betaMTCC
Evidence on page
- Admin builder, respondent runner, and scored result loop
- Tenant isolation by account
- Configurable scoring including ISO 9001 mode
Needed before launch
- Private-beta disclosure decision
- Approved anonymised screenshots
- Confirm which diagnostic examples can be shown
The brief
MTCC turns a consultant's assessment into a product. An admin builds and scopes a diagnostic for a client; a respondent runs it through a clean public flow; the platform scores it — including an ISO 9001 sentiment mode — and gives the consultant something to act on. The product wears a “My Virtual Consultant” front.
The hard part
Two things, both unglamorous. Multi-tenancy: every admin sees only their own account's data, isolated by account, with no way to leak across clients. And scoring: it has to be configurable enough for different diagnostics and trustworthy enough that the result means something — a diagnostic that produces a number nobody believes is worse than no diagnostic at all.
What we built
A monorepo: an admin portal, a public diagnostic runner, and a Node and Express API. React, TypeScript, and Chakra on the front, with a shared theme and shared scoring utilities so the admin and the runner stay in lockstep; Firebase underneath; Postmark sending invites from templates. Cameron designed the admin and the runner so a non-technical respondent never feels the machinery; Joel built the API, the scoring, and the tenant isolation.
What we cut
Everything that wasn't the loop. Build a diagnostic, run it, score it, invite the next respondent — we shipped that core and held the rest to the MVP requirements, so the consultant could put it in front of a real client before we gold-plated anything.
Turning expertise into a product?
Multi-tenant, scored, and trustworthy — the kind of MVP that has to be right under the hood on day one. We like those.